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About ATOM RETRO: Mens and Womens Retro, Mod and Indie Clothing
ATOM RETRO: Mens and Womens Retro, Mod and Indie Clothing. Other guys imitate us, but the original is still the greatest...
Welcome to Atom Retro: Mens and Womens Retro, Mod, Indie and Heritage Fashion.
Based in the UK and launched in 2004, Atom Retro has quickly become the one-stop shop for every Sixties fan, Retro lover or Heritage connoisseur looking for authentic, high quality and original Clothing.
We carry the largest range of Mens and Womens Retro, Mod and Heritage inspired clothing online! Whether you’re looking for an iconic piece of history – perhaps a Ben Sherman Shirt, the original Harrington Jacket from Baracuta, an authentic John Smedley Polo – or maybe something new, stylish and individual – we guarantee you will stand out from the crowd!
We specialise in stocking iconic heritage brands such as Baracuta, John Smedley, Original Penguin, Farah Vintage, Ben Sherman and Gabicci Vintage – but we also have an eye for new and original independent designers and brands with a Retro or Indie edge such as Madcap England, Common People and Gonsalves & Hall .
Atom Retro was inspired by the Carnaby Street boutiques of the Sixties – recreated here online for the contemporary era. Reflecting classic, timeless style with Fashion that will live forever.
A love of Retro Clothing, Mod Clothing and Indie Clothing is what Atom Retro has built its reputation on. With an ever growing list of iconic brands and with new ones added all the time, Atom Retro is the number one place to buy Retro Clothing, to buy Mod Clothing and to buy Indie Clothing online
- 1. Buying From Atom Retro and How To Use The Site
- 2. Self-Customised Clothing
- 3. Discounts and Vouchers
- 4. Delivery
- 5. Delivery Charges
- 6. Feedback and Customer Recommendations
- 8. Returns and Exchanges
- 9. Complaints Procedure
- 10. Remittance Terms
- 11. Customer Support and Contacting Atom Retro>
Our site is designed to make browsing our product range as quick and easy as possible.
Our products are split in to categories, ie. Sixties Polos and Sweaters or Footwear, etc. All the categories can be viewed on the menu at the left hand side of each page. Some categories are split in to subcategories to make searching and viewing the larger categories easier.
Alternatively, you can use our user friendly search facility to locate the desired product. Items can be found by name, type, keyword, or by band/artist if the item is based on or similar to any items worn by the band/artist. ie. You can search for all our Beatles merchandise under Beatles or even John Lennon, Paul McCartney, and so on.
Also, our entire range of clothes and shoes can be found listed on our Products page.
Our stock includes a wide source of both new and vintage garments. All vintage clothing is specially selected and laundered to ensure the highest level of quality.
For some specialist items (ie. Suit jackets, etc) there may be a short delay in shipping, as these items are made to order.
All patches on jackets are sewn on courtesy of our free sewing service.
ii. Sizes, Colours and Fits:
To view more details about an item, click either on the More Info link or the item's picture.
This will take you to where you can read a description of the item and any additional information.
Also, here you can see what sizes, colours and fits are available for an item, in the drop down menus. All our sizes are in UK sizes. For more information on sizes, and for size conversions from the UK sizes to European sizes or American sizes, you can consult our Size Guide.
If you find an item you would like, but it isn't available in your size, please contact Atom Retro - we will let you know if we can get it in the size you want.
Fits are Male Fit, Female Fit or Unisex. Where unisex is available, this item is intended for wear by both men and women.
Select in the drop down menu which size, colour and fit you would like, then click 'Add to Cart'. This will put the item in your shopping basket and take you automatically to the checkout page. If you wish to continue shopping, either click the home button, to go back to the home page or select from any of the categories, otherwise its time to pay!
When you have finished shopping, click on the Checkout button at the top of the page. This will take you to your shopping basket. Here will be listed all the items in your basket, firstly as a summery list and if you scroll down the page, in detail.
Check in the detailed list you have selected the correct items, sizes, colours and fits. If you have made a mistake, you can take the item out of your shopping basket by typing a zero in the quantity column of the summery list, then click 'Update'.
Next, ensure you have the correct Postage and Packing cost selected. (Either UK delivery, Europe Delivery or Rest Of World Delivery). If you do not pay the correct delivery charge, this may delay you order or mean that your order cannot be accepted.
If you have a discount voucher code, now type it in to the 'Voucher Code' box. Ensure you have spelt it correctly, otherwise it won't work. Please note, the discount will not be taken off until you have clicked 'Pay By Card' or 'Pay by Paypal'. Discounts cannot be given after you have paid, so please ensure you have entered your code correctly before paying. If you have any problems or questions, please contact us. For more about discount codes and vouchers, please see here.
When entering your billing details, please ensure you enter the correct billing address as registered to the card you are paying with. If you require a different delivery address please contact us after you have paid with the delivery address.
To Pay By Credit or Debit Card over the internet:
Credit/Debit card payments are made via the secure Worldpay system.
Simply click the 'Pay by Card' button. This will connect you to the Worldpay payment screen. On this screen please select which card type you wish to use. We accept Mastercard, Visa, Visa Delta, Visa Electron, Visa Purchasing, JCB, Solo and Switch/UK Maestro. Click the appropriate icon.
On the next screen input your Card details and your billing address. Please ensure you type all the details accurately and fill in your complete billing address and details. It is optional to leave a telephone number, but if you do so it will be easier for us to contact you if there are any problems with your order.
After you have completed your payment details, click 'Make Payment'. A confirmation of your order will be emailed to you. You will also be emailed your order tracking details. Please ensure you keep this safe as we cannot ret rive it for you.
We can also accept payment by Credit or Debit card over the phone, on +44 (0) 845 604 6661. Please see below for more information (To pay by Credit/Debit card over the phone).
To Pay By Paypal:
On the Checkout page, click 'Pay by Paypal'. This will connect you to the secure Paypal website where you can log in if you already have a Paypal account and pay as you would normally. If you do not have a Paypal account you may still use this method to pay. Scroll down the page to where it says 'Don't Have a Paypal Account?'. Click on continue and enter you bank/card details as norm. Please fill in your billing address and details as carefully and accurately as you can. Please fill in your full billing address. Paypal accepts Visa, Mastercard, American Express (Amex), Maestro, Switch, Solo, Delta and Visa Electron.
When you have placed your order you will be emailed confirmation of your order and your order tracking details. Please keep this safe as we cannot retrieve it for you.
Please note, sometimes payments taken through Paypal can between 7 and 10 days to clear. In this case your payment will be pending but you will be emailed confirmation of your order and your order tracking details. Your order will be sent as soon as your payment has cleared. If you make a pending payment, you can view the expected clearing date by logging into your Paypal account.
To Pay By Gift Voucher or Credit Note:
If you have an Atom Retro Gift Voucher or Credit Note, you may pay for you order using part or all of this.
On the Checkout page, input your Gift Voucher code into the 'Voucher Code' box. Ensure it is spelt correctly, then click the 'Pay By Card' button. If you have not spent all of your voucher, or spent the exact amount of your voucher, you will then be taken to a page where you can fill in your delivery details. Please ensure you fill in your complete delivery address.
If you have more to pay (ie. your voucher doe not cover the entire cost of your order) you will be forwarded to the Worldpay secure payment system, where you can pay the excess with a debit or credit card. From here, please input your payment and billing details as normal. Please ensure you fill in your complete billing address.
After you have paid you will be emailed confirmation of your order and your order tracking details as normal. Please keep this safe as we cannot retrieve it for you.
Gift Vouchers and Credit Notes cannot be used in conjunction with other discount vouchers or codes. Please contact us if you have problems using your voucher.
To Pay Over the Phone By Credit/Debit Card:
If you wish to pay over the phone by Credit or Debit card, please telephone Atom Retro on +44 (0) 845 604 6661 between 9.30am and 4.30pm Monday to Friday or Saturday 9am-12pm.
Please have your Credit/Debit card to hand. Orders can only be shipped to the address matching the credit/debit card. Atom Retro does not keep any payment details on file. Payments over the phone are secure and confidential. A receipt of your payment will be attached to your invoice and will be despatched along with your order.
We can accept the following types of Credit/Debit card via this method: Mastercard, Domestic Maestro, Maestro International, Visa, Visa Electron and Solo.
To Pay By Cheque or Postal Order (UK only):
If you wish to pay by cheque or postal order please download the Atom Retro order from the checkout page.
Print the form out and fill it in with the item name, size, colour, fit and quantity you want to buy. Add on the correct delivery charge and the final total. (Delivery charges per item are detailed on the item descriptions). Post the form along with your cheque or postal order to the address printed on the form. Please contact us if you have any problems or questions filling the form in. Please include your full delivery address and a telephone number and/or email, so we can contact you when we receive your payment, or if there are any problems.
If you want to pay by this method, we ask that you email or phone us before sending payment, so we can advise you how much your order total should be and we can reserve the items you wish to purchase. Please do not email personal or sensitive payment information. Please wait for a response from us before sending payment.
Payment must be in GBP Pounds Sterling. We cannot accept cheques from outside of the UK. Your order will be sent when your cheque has cleared.
For more information about delivery and delivery charges, please see here.
At any time after you have placed your order, you can check its progress through our Order Tracking. By checking your Order Tracking details, you will be able to see if your order has been received, processed or despatched. The Order Tracking will also tell you if your order is waiting for new stock to complete it, or if we have issued an email to you and are waiting for your reply.
Our Customise section enables you to put your own designs and logos on Jackets, Track Tops, Pin Badges, Hoodies, T-Shirts and other clothes. Simply select which item you want to buy and where you want your logo to go. Select what size, colour, fit and quantity you want and click 'Add to Cart'.
This will take you to the image upload screen. Please upload the image you want to go on your garment and type in any instructions to go with it. Please ensure your image is as large and clear as possible as small images will become distorted and may spoil the overall appearance of your customised clothing. We are not responsible if your image is distorted or blurred because it is too small or unsuitable. Please note, your image will be reproduced exactly as you send it, unless you give us other instructions.
Each buyer is solely responsible for the accuracy, legality, currency and compliance of its own material and will be solely liable for false, misleading, inaccurate, or material which infringes the copyright of a third party or any analogous right or other actionable material contained or referred to therein and agrees to indemnify the website owner, their successors and assigns each of their respective directors, officers, employees and agents (collectively "Website Owner") from and against any and all liability, damages, losses, claims (including reasonable legal fees) resulting in any way from its use of and from any material posted on this website. We reserve the right to refuse any order that includes material that infringes copyright, is defamatory or is indecent. Please note, images taken from the internet are also subject to copyright and covered by copyright law.
Clothing printed with your own images and designs cannot be returned for refunds or exchanges, unless the item is faulty. In this case, our usual returns and exchanges policy applies. We cannot exchange or refund items bought in error, wrong size, etc.
If you are purchasing for a gift please ensure you have all the correct measurements, etc. If you are unsure about sizes please contact us with your exact measurements, ie. chest size, so we can try and find you a jacket to fit as well as possible. Some of the Jackets used in the Customise section are vintage jackets and vary slightly from item to item. The Track Tops, Hoodies and T-Shirts are all standard sizes.
By placing an order with us you are agreeing to and accepting all these terms and conditions.
Discount codes are issued at the discretion of Atom Retro. Atom Retro reserves the right to discontinue codes as needed. Discounts cannot be given once you have paid, unless by prior arrangement. Please contact us if you have trouble using and codes or vouchers before paying.
Please report theft or loss of vouchers to Atom Retro as soon as possible. Atom Retro is not responsible if your voucher is stolen and used. Reporting it early enough means we may be able to stop it and issue a new voucher for you. Vouchers should be treated as if it is money and stored in a safe, secure location. Gift Vouchers may not be used in conjunction with discount codes.
How To Use Your Voucher/Discount:
Type the code into the 'Voucher Code' box on the Checkout page. Ensure you have spelt it correctly, otherwise it won't work. Then click 'Pay By Card' or 'Pay by Paypal'. Please note, the discount will not be taken off until you have clicked 'Pay By Card' or 'Pay by Paypal'. Discounts cannot be given after you have paid, so please ensure you have entered your code correctly before paying. If you have any problems or questions, please contact us.
Delivery information can be found on this page: Delivery Info
5. Delivery Charges:
The Delivery and Handling Service charge is based on the weight of the items in your order and whether the order is to be shipped to the UK, Europe or Rest of the World.
For full information and a breakdown of the charges, please see here: Delivery Info
Atom Retro always strives to provide the best and most efficient service to its customers. If you are unsure or are new to Internet shopping, you may wish to check some of our feedback. We always welcome feedback on any of our products or services. Please feel free to email your comments to us, or take a look at some of our past feedback.
Our Returns and Exchanges Policy and Procedure is here: Atom Retro Returns and Exchanges
Our Terms and Conditions of Sale are here: Atom Retro T&C's
Complaints against Atom Retro will be dealt with fast, fairly and effectively. Complaints will be acknowledged within 5 (five) days, and length of investigation notified.
Complaints can be emailed directly to email@example.com or sent in writing to ATOM RETRO, Unit 1, Elge House, Hopper Hill Road, Scarborough, YO11 3YS, United Kingdom.
We ship your goods once we have received credit card authorisation and your payment has cleared. In the event of your card being declined, please use a different card to pay with or select a different payment method. Our terms do not affect your statutory rights.
Telephone: +44 (0) 845 604 6661 between the hours of 9.30am and 4.30pm. If no-one is available to take your call, please leave a message and we will get back to you.
Unit 1 Elge House
Hopper Hill Road